Questions about your subscription

Can I change which socks I receive each month?
Yes, that’s part of the fun! You can change what socks you wish to receive each month in your online account. Bamboo Supply Co. also offers the Sock of the ...
Tue, 7 Jul, 2015 at 2:31 AM
How do I cancel my subscription?
Subscribers can cancel accounts at anytime online.  To access your account, please click on the link that you received when you signed up for your Bamboo Su...
Tue, 7 Jul, 2015 at 2:58 AM
When do I get my sock subscription shipments?
Bamboo Supply Co. processes subscription orders every business day, and ships via USPS. You can expect to receive your shipment 3-5 business days after it s...
Wed, 1 Jul, 2015 at 2:58 PM
When do I get charged?
Your first charge happens immediately when you sign up. Subsequent charges occur on the same date each month.
Fri, 14 Jun, 2013 at 2:13 PM
How do I change my billing address?
Login to your account and click "Edit" under your billing address. Use the link that you originally received when you signed up for Bamboo Supply ...
Wed, 1 Jul, 2015 at 2:58 PM
What if I have other questions or suggestions about the service?
We’d love to hear your feedback. Please contact us by visiting this page or emailing us directly at
Tue, 7 Jul, 2015 at 2:58 AM